Methods

The "Relevant Skills" calculation method

Overview

The Relevant Skills calculation method is one of the methods administrators can choose for calculation and display of information in Skills Base. The Relevant Skills method is generally best suited when:

  • Your organization doesn't want people to be penalized when a skill within their assigned skill set is not relevant to them.
  • Your organization is more interested in highlighting and identifying skills of relevance, rather than comparing entities.
  • Your organization is more concerned with the skills that people have, rather than the skills they don't.


The Relevant Skills calculation method is the default calculation method in Skills Base.

How zeros are handled

The zero rating has special meaning and behavior under the Relevant Skills calculation method. A rating of zero means "The skill is not applicable to this person". When a person selects the zero rating in an assessment the system will ignore the particular skill and not include it in calculations for that person. Therefore, don't use the zero rating for things like "Low/No skill" or similar that you may wish to report on, as zero causes the skill to be excluded from calculations and reports for that person. It should only be enabled in your Rating Scheme if you want people to have the ability to exclude a skill when it is not relevant to them. Zeros are not counted in any average calculations (eg: "At a glance: Skill level").

This behavior solves the problem whereby a Skill Category that is assigned to a person, team or role contains some skills that aren't relevant to an individual, and you need to give assessors the ability to exclude those skills from the person's skill set. Skills assessed with a rating of zero will be excluded from calculations and reports for the given person in the same way that skills outside of the person's Skill Set are excluded.

A balance between the two available calculation methods

You can achieve a balance between the "Relevant Skills" and "Strict Average" calculation methods by selecting "Relevant Skills" and disabling zero ratings (which is done by Modifying the rating scheme). This will:

  • Penalize people when a skill within their assigned skill set is not relevant to them
  • Exclude skills outside of people's assigned skill set on dashboards that aggregate people with different skill sets (eg: Organization Summary, Location Summary, etc).


This is how Skills Base is configured by default.


The Organization Dashboard

At a glance

These figures are an average of all people's skill and interest levels throughout the entire organization. As with the "Most skilled" and "Most interested" lists below, these use average ratings of (only) skills that people have been assessed on where the rating is greater than zero. As such, the "Skill level" is an average of all skills levels displayed in the (expanded) "Most skilled" list.

Statistics

  • People in this organization: This is a count of all people in the system
  • Self-assessments completed: Displays the number of people in the organization that have completed at least one self-assessment.
  • Supervisor assessments completed: Displays the number of people in the organization that have been assessed by a supervisor at least once.
  • Outstanding invitations: This is a count of the outstanding invitations created via the "Invite people" page. Note that invitations consume a license.

Most skilled and Most interested

These lists display all people in the organization that have taken:

  • At least one assessment (of either kind), when viewing Averaged ratings, or
  • At least one self-assessment, when viewing Self-assessment ratings, or
  • At least one Supervisor assessment, when viewing Supervisor ratings


The list is ordered by skill/interest level in descending order using the average rating of (only) skills that people have been assessed on where the rating is greater than zero. As such, the skill/interest level that is displayed corresponds to the overall skill/interest level that is shown on the person's summary page (At a glance gauge).

Top skills

The Top skills list displays the top skills within the organization, in descending order of skill level for people people that have:

  • At least one current assessment (of either kind) of the skill, when viewing Averaged ratings, or
  • At least one current self-assessment of the skill, when viewing Self-assessment ratings, or
  • At least one current supervisor assessment of the skill, when viewing Supervisor ratings


The Location and Role Dashboards

At a glance

These figures are an average of all people's skill and interest levels within the given location/role. As with the "Most skilled" and "Most interested" lists below, these use average ratings of (only) skills that people have been assessed on where the assessment rating is greater than zero. As such, the "Skill level" is an average of all skills levels displayed in the (expanded) "Most skilled" list.

Top Skill Categories

The Top Skill Categories chart displays the top skill categories for the location/role in decending order of skill level from left to right,

The skill level displayed is the average skill level (calculated using the same formula as the "Top skills" list) for all skills within the category for people within the location/role where their rating for the skill is greater than zero. The skill level excludes members that do not have any of the skills within the category assigned or where the skill rating is zero. This allows you to see the average skill level for each skill across the Location or Role factoring only people the skill is relevant to.

Each bar within the chart is split into a count of each of the individual skill ratings that have contributed to average.

Top skills

The Top skills list displays the top skills as averaged amongst members of the location/role where their skill level is greater than zero.  The list is ordered by average skill level and excludes people that do not have the skill assigned or where their rating for the skill is zero.

Most skilled and Most interested

These lists display all people in the location/role ordered by skill/interest level in descending order using the average rating of (only) skills that people have been assessed on where the rating is greater than zero. As such, the skill/interest level that is displayed corresponds to the overall skill/interest level that is shown on the person's summary page (At a glance gauge).


The People Dashboard

At a glance

These gauges show the average of all skills that have been assessed for the person. For example, the skill level displayed is a result of adding all of the skill levels from the Top Skills (expanded) list and dividing by the number of skills.

Top Skill Categories

The Top Skill Categories chart displays the top skill categories for the person in decending order of skill level from left to right. The skill level displayed is the average skill level (calculated using the same formula as the "Top skills" list) for all skills within the category where the person's rating for the skill is greater than zero. Each bar within the chart is split into a count of each of the individual skill ratings that have contributed to average.

Top skills

This list displays all skills that the person is skilled in, in descending order of skill level. It displays:

  • The average of the self-assessment and supervisor rating (ignoring zeros), when viewing Averaged ratings
  • The Supervisor rating (ignoring zeros), when viewing Supervisor ratings
  • The self-assessment rating (ignoring zeros), when viewing Self-assessment ratings.

Top interests

This list displays all skills that the person is interested in, in descending order of interest level. It displays:

  • The average of the self-assessment and supervisor rating (ignoring zeros), when viewing Averaged ratings
  • The Supervisor rating (ignoring zeros), when viewing Supervisor ratings
  • The self-assessment rating (ignoring zeros), when viewing Self-assessment ratings.

People with similar skills

This list displays other people that have skills in common with the person. A skill in common is any skill where both people's skill level is greater than a rating of 2. The list addresses the question "of all the people within my organization, which are the next closest match in terms of skill set and skill level?". As such, it is not unusual for people to appear in this list even if they only match on one skill.

When there is match the list displays the person along with the number of skills in common in brackets. The list is sorted in descending order by how closely the skill levels of the person match. As such, a closer match of skill levels can sort higher in the list than the sheer number of skills. When both skills and skill levels are identical amongst multiple people, those people are sorted randomly. It's not possible to actually view the specific list of skills in common.

Keen to improve

This list show skills that the person has a desire to improve their abilities in. A skill appears on the "keen to improve" list for a person when their interest level is greater than their skill level for the specific skill. The interest level must be also greater than a rating of 2. The list is ordered by interest level in descending order.


The Skill Dashboard

Most skilled

This list displays the most skilled people for the skill order by skill level in descending order. The skill level shown is:

  • The supervisor rating (excluding zeros), when viewing Supervisor ratings
  • The self-assessment rating (excluding zeros), when viewing self-assessment ratings
  • An average of the self-assessment rating and the supervisor assessment rating (excluding zeros), when viewing Averaged ratings.

Most interested

This list displays the most interested people for the skill order by interest level in descending order. The interest level shown is:

  • The supervisor rating (excluding zeros), when viewing Supervisor ratings
  • The self-assessment rating (excluding zeros), when viewing self-assessment ratings
  • An average of the self-assessment rating and the supervisor assessment rating (excluding zeros), when viewing Averaged ratings.

Keen to improve

This list show people that have a desire to improve their abilities in the skill. A person is flagged as "keen to improve" when their interest level is greater than their skill level for the specific skill. The interest level must be also greater than a rating of 2. The list is ordered by interest level in descending order.


The Team Dashboard

At a glance

These figures are an average of all people's skill and interest levels in the team and its sub-teams. As with the "Most skilled" and "Most interested" lists below, these use average ratings of (only) skills that people have been assessed on where the rating is greater than zero. As such, the "Skill level" is an average of all skills levels displayed in the (expanded) "Most skilled" list.

Top Skill Categories

The Top Skill Categories chart displays the top skill categories for the team in decending order of skill level from left to right,

The skill level displayed is the average skill level (calculated using the same formula as the "Top skills" list) for all skills within the category for people within the team and all of its sub-teams where their rating for the skill is greater than zero. The skill level excludes members that do not have any of the skills within the category assigned or where the skill rating is zero.

Each bar within the chart is split into a count of each of the individual skill ratings that have contributed to average.

Top skills

The Top skills list displays the top skills as averaged amongst members of the team and its sub-teams that have a skill rating that is greater than zero. The list is ordered by average skill level and excludes people that do not have the skill assigned or where the skill level is zero.

Most skilled and Most interested

These lists display all people in the team and its sub-teams ordered by skill/interest level in descending order using the average rating of (only) skills that people have been assessed on where the rating is greater than zero. As such, the skill/interest level that is displayed corresponds to the overall skill/interest level that is shown on the person's summary page (At a glance gauge).