FAQ

My teams don't show up in some lists

Administrators may notice that some teams don't appear in drop down lists. This applies to the follow administration tasks:

  1. Inviting people
  2. Configuring Single Sign On

A team will not appear in some lists when it has no skills assigned to it. The reason for this is if you were to allocate someone to a team which had no skills assigned, they wouldn't be able to take any assessments. Therefore, teams with no skills assigned will not appear in lists such as when inviting people or configuring the default team for SSO users.

To make these teams appear in the lists you must assign skills to them. To do this, navigate to the team list and click the edit icon next to the team that you wish to assign skills to.